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Privacy Policy

Advanced Drains and Underground Solutions is sensitive to the private nature of information you provide to us over the Internet. Our Privacy Policy is designed to protect your personal information while at the same time giving you the opportunity to obtain interesting and useful information, products and services.

Personal information may include your name, phone number, address and e–mail address along with other information by which you can be personally identified.

We also collect usage information from you when you visit us. Website usage information is not identifiable information. It describes how our website is used and navigated, including the number and frequency of visitors to each Web page and the length of their stay. Website usage information also includes the domain names of browsers that visit our website, time of day the website was visited and other non–personally identifiable information.

Please click here to contact us if you have any further questions about our privacy policy or to stop receiving future emails, phone calls, or other direct communications from Advanced Drains and Underground Solutions.

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third–party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Advanced Drains and Underground Solutions website. Any data collected will be used in accordance with our privacy policy and Google’s privacy policy.

SMS / Text Messaging

When you opt in to receive text messages from Advanced Drains & Underground Solutions, we collect your mobile phone number and your consent status (including timestamp, IP address, and method of consent). We use this information solely to send you service-related messages such as appointment confirmations, technician arrival ETAs, service follow-ups, review requests, and payment receipts. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors that provide services on our behalf (e.g., dispatching software) is permitted; those subcontractors are restricted from using your information for any other purpose. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive text messages is not a condition of any purchase. For full details, see our SMS / Text Messaging Terms.

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