Terms of Service

Terms of Service

Last Updated: November 11, 2026

1. Agreement to Terms

By accessing or using the services of Advanced Drains & Underground Solutions (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services or website.

2. Services

Advanced Drains & Underground Solutions provides plumbing, drain cleaning, sewer repair, and related services (“Services”) in Delaware County, Pennsylvania and surrounding areas. All Services are subject to availability and confirmation.

Service Estimates

Estimates provided are approximate and subject to change based on actual conditions discovered during service. Final pricing will be confirmed before work begins.

Emergency Services

Emergency service availability is subject to technician availability and may include additional fees. Response times are estimates and not guarantees.

3. Scheduling and Cancellation

Service appointments are scheduled subject to availability. We request at least 24 hours’ notice for cancellations. Late cancellations or no-shows may be subject to fees.

4. Payment Terms

Payment is due upon completion of services unless other arrangements have been made in advance. We accept cash, check, and major credit cards. A convenience fee may apply to credit card transactions.

5. Warranties

We warrant our workmanship for the period specified in your service agreement. Equipment and materials are covered by manufacturer warranties. Warranty coverage is void if unauthorized repairs are made.

6. Liability

Our liability is limited to the amount paid for the specific service. We are not responsible for:

  • Pre-existing conditions not disclosed
  • Damage resulting from homeowner negligence
  • Access damage where notification was provided
  • Delays due to weather, permitting, or unforeseen conditions

Advanced Drains & Underground Solutions carries appropriate licensing and insurance as required by Pennsylvania law.

7. Website Use

Our website is provided for informational purposes. By using this website, you agree not to:

  • Use the site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Transmit viruses or malicious code
  • Interfere with other users’ access to the site

Form Submissions

Information submitted through contact forms is used solely for the purpose of responding to your service request. See our Privacy Policy for details on how we handle your information.

SMS / Text Message Terms

Program. Advanced Drains & Underground Solutions sends customer care text messages about your service: appointment confirmations and reminders, estimate and job updates, technician on-the-way alerts, rescheduling notices, payment receipts, and a review request after the job. We do not send marketing texts.

How you opt in. You agree to receive texts by checking the text message consent box on one of our website forms, by agreeing on a call with our office, or by texting us first. Consent is not a condition of purchase.

Frequency and cost. Message frequency varies (typically 1–4 messages per service visit). Message and data rates may apply.

Opt out and help. Reply STOP at any time to stop receiving texts; we will send one message confirming you are unsubscribed. Reply HELP for help, or call 855-DONT-DIG (855-366-8344).

Carriers. Carriers are not liable for delayed or undelivered messages.

Privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Advanced Drains & Underground Solutions and protected by copyright law.

9. Permit Requirements

For work requiring permits, we will obtain necessary permits on your behalf. Permit fees are separate from service fees. Delays due to permit processing are beyond our control.

10. Dispute Resolution

Any disputes arising from these Terms or our Services will be governed by the laws of the Commonwealth of Pennsylvania. Both parties agree to attempt good-faith resolution before pursuing legal action.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our Services after changes constitutes acceptance of the modified Terms.

12. Contact Information

For questions about these Terms of Service, please contact us:

Advanced Drains & Underground Solutions
Delaware County, Pennsylvania
Phone: 855-DONT-DIG (855-366-8344)
Email: info@advanceddrainsandundergroundsolutions.com

These Terms of Service apply to all services provided by Advanced Drains & Underground Solutions. By scheduling or receiving services, you acknowledge that you have read, understood, and agree to be bound by these terms.